§ 1 Conclusion of the contract, persons
The guest accommodation contract is concluded as soon as the holiday flat has been booked and confirmed. The booking is made by the booking guest also for all persons registered in the booking. The person making the booking is liable for all persons registered. The accommodation may only be occupied by the persons specified in the booking. In particular, the number of persons may not be exceeded. This also applies to children, infants, babies and young people. There is no entitlement to occupancy by more than the agreed number of persons. The landlord may refuse to accept additional persons or, if necessary, make this dependent on additional payment. The holiday flat may not be let to third parties.
§ 2 Contract fulfilment
The conclusion of the guest accommodation contract obliges the contracting parties to fulfil the contract, regardless of the duration of the contract.
§ 3 Withdrawal, cancellation
In the event of non-utilisation of the contractual services, the guest is obliged to pay the agreed or customary price, less the expenses saved by the landlord. The landlord's cancellation conditions apply. The guest may cancel the contract at any time. In the event of such a cancellation, the landlord shall claim compensation for loss according to the following scale: Cancellation up to 45 days before the start of the rental period 10% of the rental price 44-33 days before the start of the rental period 30% of the rental price 32-22 days before the start of the rental period 60% of the rental price 21-12 days before the start of the rental period 80% of the rental price 11 days before the start of the rental period 90% of the rental price The guest may offer a suitable replacement tenant. The landlord can accept the proposal in text form. The replacement tenant assumes all rights and obligations of the previous tenant. The replacement tenant must confirm acceptance of the contract in text form in advance. If the replacement tenant takes over the guest accommodation contract, the landlord can demand a processing fee of € 50.00 from the departing tenant. The cancellation fee does not apply. For bookings via platforms such as Airbnb, booking.com or similar, the cancellation conditions agreed there apply.
§ 4 Consequences of cancellation The landlord is obliged in good faith to reallocate the unused holiday flat as far as possible in order to avoid cancellations. Cancellations must be made in writing. Until the holiday flat is rented to another party, the guest must pay the amount calculated in accordance with § 3 for the duration of the contract. Early departure or late arrival do not entitle the guest to a price reduction.
§ 5 Arrival and departure
The holiday flat is available to the guest from 4.00 pm on the day of arrival and until 11.00 am on the day of departure. Agreements made otherwise are made as a gesture of goodwill and are not binding.
§ 6 Duty of care
The guest is obliged to treat the rented premises and the furnishings with care. Any damage caused must be reported and replaced by the guest. Upon moving into the premises, the guest shall check the furnishings for completeness and suitability for use. If something is not in order, any damage can be reported to the landlord immediately. The guest must also immediately report any damage occurring during the rental period. If the guest does not fulfil this obligation to report, he/she is not entitled to a rent reduction due to these objectionable points. The landlord has the right to claim damages in an appropriate amount if unreported damage is discovered after the stay. Moving and rearranging furniture and the use of unoccupied beds and their bed linen is not permitted. In this case, the landlord may charge an additional cleaning fee. The programming of the TV system may not be changed. Netflix access may only be used in the respective holiday flat. Violations will be charged. Quiet times must be observed. The holiday flats are equipped with systems to measure the volume level in order to avoid extreme noise pollution.
§ 7 Method of payment Payment shall be made in accordance with the written agreement of the booking contract. A down payment may be due. The amount of the deposit is determined by the landlord. If no down payment is made or if the down payment is not made on time, the landlord has the right to cancel the booking. Any claim by the tenant shall then lapse. If the booking is not cancelled or the flat could not be rented to another party, the guest remains obliged to pay the travel price minus any savings made by the landlord (see § 3).
§ 8 Non-smoking regulation
For fire safety reasons, all rooms are non-smoking rooms. In case of non-compliance, the landlord is entitled to charge an extra cleaning fee.
§ 9 Pets
Pets are not allowed in the holiday flats. An additional cleaning fee of EUR 250 will be charged in the event of non-compliance.
§ 10 Access to the holiday apartment
Some of the holiday flats are equipped with Smartlock systems. The guest receives a digital access authorisation during the rental period. If the landlord issues a transponder for the use of the Smartlock system, the guest is obliged to pay EUR 20 per transponder if it is lost. Otherwise, access to the flats is by means of house and flat keys, which are deposited in a key box. The guest will receive a code to open the key box before arrival. If house or flat keys are lost, the guest shall bear the cost of replacing the door lock, including three replacement keys. Liability insurance, which also covers the loss of keys to a locking system, is recommended.
§ 11 Liability
The Lessor shall only be liable for damage caused intentionally or through gross negligence. Liability for cardinal obligations shall be limited to the foreseeable damage typical of the contract in the event of a slightly negligent breach thereof. The exclusion of liability does not apply to injury to life, limb or health. The provider is not liable for items brought in by the guest; they are not considered items brought in within the meaning of §§ 701 f. BGB. Liability of the provider according to these regulations is therefore expressly excluded. This also expressly applies to valuables that the guest stores and/or leaves behind in the holiday flat. In the event of impairment of the holiday or the rental property due to force majeure (war, civil unrest, storm surges, epidemics, fire, unforeseen construction noise, bad weather, cold, acts of terrorism or similar), the landlord is not liable. ) the landlord is not liable. In such cases, any additional and/or rental costs incurred shall be borne by the guest.
§ 12 Final provisions, severability clause
Amendments or additions to the guest accommodation contract or these GTC can only be made in text form. Unilateral amendments or additions by the guest are invalid. Our General Terms and Conditions shall be deemed to have been recognised upon enquiry and/or acceptance of the guest accommodation contract. Should individual provisions of these General Terms and Conditions be or become invalid in whole or in part, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a valid provision that comes closest to the economic and legal intentions of the contracting parties.